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We're Here For You

Important updates on COVID-19 


We're monitoring the situation — here's the latest updates 

At Gather Federal Credit Union, the health and safety of our employees, members and communities we serve is our top priority.  Gather FCU is carefully watching the health risks posed by COVID-19 and is closely monitoring guidance from the Centers for Disease Control and the Hawaii State Department of Health.

 



Current Status

We are actively following the latest developments and will continue to follow the guidelines set forth by the Center for Disease Control (CDC) and the Hawaii State Department of Health. Here are a few of the measures we are taking to ensure the health and safety of our employees, our members and our community:
 
Practicing Social Distancing - To help slow the spread of the virus, we're asking employees and members to keep at a distance. We have implemented shields between our teller stations for face-to-face transactions and have set up our offices so people are 6 feet apart.
 
We are encouraging members to use our remote services which are highlighted further below. Also, we have minimized risk by postponing large, upcoming events and gatherings and are having our employees stay home if they are feeling ill or at risk. 
 
Increasing Sanitation Measures - While we always strive to maintain the highest standards when it comes to cleaning and maintaining our offices, we're taking it even further by increasing the frequency of our cleanings, concentrating on high touched public areas and we have set up hand sanitize stations for member's use. 
 
We are also keeping our employees informed and giving them the tools they need to keep themselves and their environment safe and clean. 
 

Paycheck Protection Program Update

Please call us at (808)246-1277 for any questions related to the Small Business Administration (SBA) Paycheck Protection Program (PPP).
 

Financial solutions due to loss of job or income

Contact us if you need help

We understand that during this time and even after, many of our members may need assistance because of the impacts of COVID-19.  
 
We are offering payment extensions, loan modifications, emergency loans and financial counseling for members who are experiencing financial difficulties. 
 
We encourage members who may be impacted to reach out to us to discuss how we might be of assistance. For your safety and convenience, we are accepting loan applications over the phone and online.
 
Call our loan department at 808.246.1277 or email loans@gatherfcu.org and together let's work on a plan.
 

 Filing for Unemployment Insurance

Contact us if you need help

If you are filing for Unemployment Insurance, the following information has been provided for your convenience if you plan to have the funds deposited directly to your Gather FCU account: 
 
Gather FCU 
Kukui Grove Office
4493 Pahe'e Street, Lihue HI 96766
Routing Number:  3213-7990-2
10-Digit Account #:  xxxxx-xxxxx
Indicate if you would like to deposit to Checking or Savings
 
If you do not know what your account number is, or would like to confirm, please Call/Text us at (808) 245-6791 or email info@gatherfcu.org 

Practice social distancing using remote services

We encourage you to be safe and bank with us remotely

Our offices are continuing to remain open. However, as we would like to practice social distancing and minimize contact, we highly encourage members to use our remote services. Here, you can get just about all of your banking needs done without having to complete them face-to-face.
 
We are happy to get you started. If you would like for us to walk to you through any of these remote banking options, please don't hesitate to reach us by phone (808) 245-6791 or email info@gatherfcu.org.
 
Remote Service You Can...

Online Banking

my.gatherfcu.org

• Transfer funds 
• Make loan payments
• Pay Bills & more

Mobile Banking

• Download 'Gather Mobile' from your
   App Store 
• Deposit Checks
• Transfer Funds
• Make loan payments
• Pay Bills & more

Mobile Wallets

• Make 'Contactless' in-store purchases
• Safe & Secure
• Compatible with Apple Pay, Google Pay,
   and Samsung Pay

Audio Banking

• Call (808) 245-6854 or
   Toll free (808) 810-7605 
• Access your Accounts
• Transfer Funds
• Block your debit card & more
   Download user guide here.

Loans by Phone or Online

• Loan appointments are being taken by
   phone or online
• Call our Loan Department at 808.246.1277
• or Apply Online here

Full-Service ATMs

• Search ATM locations here
• Make cash or check deposits
• Withdraw funds in different dollar
   denominations
• Transfer funds & more

Direct Deposit

• Check with your employer to see if direct
   deposit is available to you
• If so, you will need Gather FCU's Routing
   Number handy:
Gather FCU
Routing Number: 321379902

eStatements

• Receive electronic statements to stay on
   top of your accounts through Gather FCU's

Drive-Up Tellers

Kukui Grove & Kapa'a Offices Only
Monday - Friday
9:00am - 4:30pm


Download a printable version of our Remote Services Access Guide Here.

Follow us here and on social media for the latest updates

To ensure we continue to serve our members and community in the best way as possible, we will continue to provide updates on our services and coronavirus-related information here on our website, as well as on Instagram (@gatherfcu) and Facebook (@GatherFCU.  Follow and like us to keep updated. 

 

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