Preparing for an Appointment
To help make your visit as smooth as possible, we’ve put together a quick checklist of documents you may need for your appointment. Bringing the right documents helps us serve you faster and more efficiently.
If you need to reschedule or cancel your appointment, please give us a call at 808.245.6791. We’ll be happy to help.
What to Bring:
- Valid Photo ID
(State-issued driver’s license, state ID, passport, or military ID) - Social Security Number
Please bring your Social Security Card or official verification. - Proof of Physical Address
(Must be current and show your name and address)
Acceptable documents include:- Utility bill (electric, water, phone, etc.)
- Bank or credit card statement
- Rental or lease agreement
- Government-issued letter or documentation
Document Checklists by Appointment Type
Please see the appropriate checklist below based on the type of appointment you’ve scheduled:
Personal Accounts
Personal Loans
Mortgage Loans
Other Account Documents
Business Accounts
If you're unsure which checklist applies to your appointment, or have questions about any of the documents, don’t hesitate to reach out.
We’re happy to assist and make sure you’re fully prepared.
- Photo ID
- SSN Verification
- Physical Address Verification
- Social Security Administration Rep Payee Designation Letter
- Photo ID
- SSN Verification
- Physical Address Verification
- Photo ID
- SSN Verification
- Physical Address Verification
- Original Power of Attorney Agreement
Valid Photo ID (Government Issued)
- Driver's License
- State ID
- Passport
- Military ID
SSN Verification
- Social Security Card
- Credit Report
- Tax Returns
- W-2 (within the last 2 years)
- Tax Return (within the last 2 years)
Physical Address Verification
- Valid government issued ID
- Local utility bill displaying service address*
- Real Property Tax Assessment
- Credit Report
- Rental Agreement
- Mortgage Statement*
- Proof of Homeownership
- Financial statement*
- Employer issued paycheck or paystub*
- Insurance Statement or Card (auto, homeowners or medical)
- US Income Tax Return, W-2, of Form 1099**
*Dated no more than 60 days from current date
**Form filed within the last 2 years
- Proof of Income
- 1 month of recent Paystubs (For W2 Employees)
- 2 Years of tax returns (For Self-Employed Individuals)
- Statement showing retirement income
- Signed Purchase Contract
- Proof of Insurance
- Proof of Income
- 1 month of recent Paystubs (For W2 Employees)
- 2 Years of tax returns (For Self-Employed Individuals)
- Statement showing retirement income
- Copy of Current Registration
- Copy of Current Safety Check
- Proof of Insurance
- Current Vehicle Mileage
- Proof of Income
- 1 month of recent Paystubs (For W2 Employees)
- 2 Years of tax returns (For Self-Employed Individuals)
- Statement showing retirement income
- Proof of Income
- 1 month of recent Paystubs (For W2 Employees)
- Last 2 years of W2's (For W2 Employees)
- 2 Years of tax returns (For Self-Employed Individuals)
- YTD Profit & Loss
- Business bank statements supporting the Profit & Loss
- Statement showing retirement income
- Proof of Homeowners & Hurricane Insurance
- 2 Months of current Bank Statements (To Show Assets)
- 1st Mortgage Statement
- Proof of Income
- 1 month of recent Paystubs (For W2 Employees)
- Last 2 years of W2's (For W2 Employees)
- 2 Years of tax returns (For Self-Employed Individuals)
- YTD Profit & Loss
- Business bank statements supporting the Profit & Loss
- Statement showing retirement income
- Proof of Homeowners & Hurricane Insurance
- 2 Months of current Bank Statements (To Show Assets)